Premier Party Lights is the trading name for <unknown> (unknown) registered at; <unknown>.

We provide 2FT and 4FT light up letters for events and parties across the country.

At Premier Party Lights we take your personal data seriously. This policy:

(a) sets out the types of personal data that we collect about you

(b) explains how and why we collect and use your personal data

(c) explains how long we keep your personal data for

(d) explains when, why and with who we will share your personal data

(e) sets out the legal basis we have for using your personal data

(f) explains the effect of refusing to provide the personal data equested

(g) explains the different rights and choices you have when it comes to your personal data

(h) explains how we may contact you and how you can contact us

The following are the different sources we may collect personal data about you from:

- Directly from you. This is infomration you provide while searching for light up letter providers.

- From an agent/third party acting on your behalf. e.g. Contractors

- Through publicly available sources. We use the following public sources:

LinkedIn

Premier Party Lights Website

Facebook

Twitter

- By reference or word of mouth. For example, you may be recommended by a friend, a former employer, a former colleague or another company.

We collect the information necessary to be able to provide digital services compatible to your business needs. This information includes: Name, contact details, address, identification documents, System information, company information, staff contact details, secure log in details, hardware and software information.

We use your personal data to ensure we provide the correct digital service for the needs of your company. We will initially collect basic information on you such as contact details, company address, number of employees within your organisation and potentially information about the business systems, hardware and software that you currently use.

We only retain your information for as long as is necessary for us to use your information as described above or to comply with our legal obligations. However, please be advised that we may retain some of your information after you cease to use our services, for instance if this is necessary to meet our legal obligations, such as retaining the information for tax and accounting purposes.

When determining the relevant retention periods, we will take into account factors including:

(a) our contractual obligations and rights in relation to the information involved;

(b) legal obligation(s) under applicable law to retain data for a certain period of time;

(c) statute of limitations under applicable law(s);

(d) (potential) disputes;

(e) if you have made a request to have your information deleted; and

(f) guidelines issued by relevant data protection authorities.

Otherwise, we securely erase your information once this is no longer needed.

Your personal data is shared with the employees of <company name> t/a Premier Party Lights and any 3rd party suppliers which you have explicitly given permission to share your information with.

For prospective clients, contractors, current clients, our processing is necessary for our legitimate interests in that we need the information in order to be able to assess the suitability of a particular digital services for your company.

For clients, we may also rely on our processing being necessary to perform a contract for you, for example in contacting you or to remotely access to your systems.

If you do not provide the personal data necessary, or withdraw your consent for the processing of your personal data, we may not be able to meet our contractual obligations in providing our services.

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

The right to:

Be informed: You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.

Access: You have the right to obtain access to your information (if we’re processing it), and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your information in accordance with data protection law.

Rectification: You are entitled to have your information corrected if it’s inaccurate or incomplete.

Erasure: This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

Restrict processing: You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

Data portability: You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our business systems and theirs safely and securely, without affecting its usability.

Object to processing: You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

Lodge a complaint: You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

Withdraw consent: If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

· baseless or excessive/repeated requests, or

· further copies of the same information.

Alternatively, we may be entitled to refuse to act on the request.

Please consider your request responsibly before submitting it. We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We may contact you by phone, email or social media. If you prefer a particular contact means over another please just let us know.

If you are unhappy with how we’ve handled your information, or have further questions on the processing of your personal data, contact John Webster info@digital-doctors.co.uk Tel: 0345 5942085

Name of company:

Registered office

Contact details

Tel:

E-mail:

We are based in Hove and deliver to areas within 100 miles (London, Surrey, Hertforshire, Essex, Sussex, Kent, Hampshire). We can make special exceptions depending on the date and the letters hired.

Yes! But bear in mind these letters are large and you need to make sure that you have enough room in your vehicle. The average family size can generally fit 4 letters. Any more than this and you will need a bigger vehicle.

Delivery costs are additional to the actual letter hire – contact us for a cost.

We have over 100 letters, covering every letter of the alphabet and every number imaginable. In addition we can offer you symbols like „#“, „@“, „?“ and „!“

To avoid disappointment please book as soon as you can. 

Yes. Our bookings include the standard white crystal bulbs. It is possible to customise your order, but you will need to advise at the time of your booking. This service is provided at an additional cost of £15 per letter

The following colours are available: pink, purple, green, red, blue, orange, yellow

Our letters are 4ft (120cm) tall and between 1ft and 3ft wide (30cm – 90cm), depending on the letter itself.

You can telephone our office to invoice your required letters. Payment is possible via BACS or cash.

At the time of booking we will invoice you for a non refundable £25 deposit. The remainder in full to be paid six weeks before your event, you can choose to pay before this date.

We are based in Hove, East Sussex.

We will liaise with you and your venue to arrange a suitable set up and collection time.

Yes they are! The letters are not fully waterproof, but can be placed outside, as long as it's not raining, and that the plug sockets themselves are placed in a watertight box.

In the best interests of your party goes, we ask that the light are positioned against or close to a wall or backdrop to ensure they do not get knocked over and accidentally damaged. This is also to ensure the wires supplying the light source to the letters are safely tucked away out of sight!

Browse our website. For the most popular lighting displays we already have prices. If you have a special wish, send us an email and we will love to tell you a price.

In case of cancellation we keep the deposit of £25 until six week of the delivery date. Less than 6 weeks before the date, you have to pay the full sum.

Absolutely! Our metal illuminated letters light up by LED lights, which don't warm up and are safe. Each electrical connection is fully PAT tested and compliant with EU safety regulations and we have public liability insurance.

No problem! Give us a bell and we can forward you confirmation of our Public Liability Insurance (£5M).

Hire prices typically allow for one day hire of the letters however. Depending on the delivery and collection times we can be flexible on this.

These are LED bulbs with a long-life span. We will provide you with spare equipment and instructions. Any damage caused by guests to the LED Letters is the responsibility of the client. If damage occurs to letters or numbers during hire period then the client will be liable to pay costs of £250 per letter/number or as appropriate.